Custom orders and policies

Do you have a special design in mind? We love creating custom pieces tailored just for you! When requesting a custom order, please provide details such as specific colors, sizes, and any other unique requirements. Here’s what you need to know about our policies:

Order policy

• Orders are confirmed after all details have been agreed upon.
• Payment for custom orders is required in advance.

Return policy

Since our products are custom-made, returns are only accepted in cases of execution errors.

Shipping policy

• Delivery within the UAE takes 2–4 days.
• Shipping prices vary depending on the delivery company.